Payment & Delivery | DopPRO Lighting Cinema Television Photography

The total delivery time (which includes the computer processing time of the order, its preparation, its dispatch, and its delivery by the carriers) is given for information only and cannot be guaranteed.

Payment by card
Items in stock are instantly reserved.
Barring exceptions, a complete order (stock) before 3 p.m. will be dispatched the same day (or next working day).

Payment by bank transfer
Items in stock are instantly reserved.
Your order will be sent upon receipt of your payment if all items are in stock.
Barring exceptions, a complete order (payment and stock) before 3 p.m. will be sent the same day (or next working day).

Items available on order generally arrive with us in 1 to 4 working days, we do our best to minimize this delay.
We contact you if there are delays and we can find a solution together in case of emergency.

As soon as your order has been sent, an email will be sent to you including your invoice, a link to track the shipment and other information.
If you have chosen collection, we will contact you as soon as all the items and your payment have arrived.

The items are shipped by FedEx or other carriers depending on the destination and are delivered to the address indicated by the Customer when ordering on the website.

Shipping costs are calculated online.

The indicative delivery time is 48 hours for metropolitan France. For the European Union and abroad, it is 5 to 9 days indicative depending on the area, and 6 to 8 days for the DOM-TOM.

You are required to check the condition of the products delivered. You have a period of three (3) days from the delivery to file, in writing (postal mail, e-mail, fax), a complaint for non-conformity or apparent defect of the products delivered. After this period, the products will be deemed to be compliant and free from any apparent defect.